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Symbol Kurs

Digital Service Design (WS 19/20)

Digital services represent a specific category of services and leverage information & communication technology in the service delivery process. Designing services is different from designing products. In contrast to products being discrete and tangible objects, services are co-produced and only provide value when they are actually used.

Allgemeine Informationen

Wichtige Informationen
This is a block lecture that starts on the 21st of October at 9:00 in the KD2Lab
Kursprogramm
The aim of this course is to introduce key concepts and principles as well as state-of-the-art methods, techniques and tools of modern digital service design. We look at digital service design from an end-to-end perspective, covering the key phases of discovery, design, development, and operations.

The lecture is complemented with a capstone project, where students apply the knowledge from the lecture in order to design a data-driven digital service by themselves. The capstone project is hands-on, students are expected to use state-of-the-art tools and technologies as introduced during the lecture.

When students have successfully completed this course, they should be able to:
• describe key concepts and principles of digital service design
• explain and apply digital service design methods, techniques, and tools
• create and construct a digital service using state-of-the-art technologies in a team

https://issd.iism.kit.edu/1564_1568.php
Dateien zum Herunterladen
2019_Syllabus_DSD.pdf (Dateigröße : 187939 Bytes)

Veranstaltungsdaten

Dozent(en)
Prof. Dr. Alexander Mädche
Abschluß
Master
SWS
2
Credits
4.5
Start
21. Okt 2019
Ende
8. Feb 2020
Veranstaltungsart
Vorlesung/Übung
Ort
K2DLab
Termin
21. + 22.10.2019 9:00-17:00; 21.01.2020 9:00-13:00
Zyklus
Block

Zusammenfassung

Digital services represent a specific category of services and leverage information & communication technology in the service delivery process. Designing services is different from designing products. In contrast to products being discrete and tangible objects, services are co-produced and only provide value when they are actually used.

Allgemein

Sprache
Englisch
Schlagwörter
Service Design, Design Technique,, Digital Service, DevOps
Copyright
This work has all rights reserved by the owner.

Kontakt

Name
Sven Scheu

Verfügbarkeit

Zugriff
Unbegrenzt – wenn online geschaltet
Aufnahmeverfahren
Sie können diesem Kurs direkt beitreten.
Zeitraum für Beitritte
Unbegrenzt
Veranstaltungszeitraum
21. Okt 2019 - 8. Feb 2020

Für Kursadministratoren freigegebene Daten

Daten des Persönlichen Profils
Benutzername
Vorname
Nachname
E-Mail
Matrikelnummer

Zusätzliche Informationen

Objekt-ID
1426016
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